P&K Playgrounds and Balls privacy policy 🔒🎈

This Privacy policy explains how P&K Playgrounds and Balls, a playground and soft play ball supplier in the UK, collects, uses, stores, and protects personal data. It covers customers, suppliers, website visitors, and delivery recipients on UK mainland. Read this summary for clear, scannable guidance on data handling. 🧸⚽

What personal data we collect

• Identity data: name, job title, company name.
• Contact data: postal address, email, phone number.
• Transaction data: order details, invoices, delivery addresses for UK mainland deliveries.
• Technical data: IP address, browser type, cookie identifiers from our website.
• Marketing data: preferences and consent choices.

How we use your personal data

• To process orders for playground equipment and soft play balls.
• To arrange delivery across UK mainland and manage logistics.
• To respond to enquiries and provide customer service.
• To send transactional communications like order confirmations and invoices.
• To improve our website and product offerings through analytics.

Legal bases for processing

• Contract performance: processing is necessary to fulfil orders.
• Legal obligation: compliance with tax and accounting rules.
• Legitimate interests: fraud prevention, network security, and service improvement.
• Consent: marketing communications where explicit consent is given.

Cookies and tracking

We use cookies and similar technologies to improve user experience and measure site performance. Cookies are used for session management, analytics, and optional marketing features. Visitors may manage cookie settings via their browser. 🍪

Sharing data with third parties

• Delivery partners and carriers to fulfil orders across UK mainland.
• Payment processors to handle transactions securely.
• IT and hosting providers for secure data storage and system maintenance.
• Legal and regulatory authorities when required by law.

Data security

We implement appropriate technical and organisational measures to protect personal data. Measures include encrypted storage, access controls, and regular security reviews. Access to personal data is limited to authorised personnel only. 🔐

Data retention

Personal data is retained only as long as necessary to fulfil purposes in this Privacy policy, including legal, tax, and accounting requirements. Retention periods vary by data type and legal obligation.

Your rights under this Privacy policy

• Access: request a copy of the personal data we hold.
• Correction: ask for inaccurate data to be corrected.
• Erasure: request deletion where no legal reason to retain exists.
• Restriction and objection: limit or object to certain processing activities.
• Data portability: request your personal data in a structured format.

Delivery areas

We supply playgrounds and soft play balls and deliver across UK mainland. Delivery terms and options are set out at point of sale and subject to availability.

Changes to this Privacy policy

We may update this Privacy policy to reflect legal or operational changes. Material updates will be recorded and dated to ensure transparency. 📅